Client Buzz

 

"In one of our first meetings she said, 'Key to each organization’s success is appropriate and accurate communications. That’s where most of your problems will occur.'  With that profound observation Elisabeth has managed to add years of life, vitality and success to our company. We are tremendously appreciative of her professional and encouraging impact on our staff and operations. She has been a blessing to our firm.  We were referred to Elisabeth to help us document our 3-5-10 year plan. She did this and so much more! She led our management team through her planning process and then showed us how to tie each area directly to our employee’s individual performance agreements. Elisabeth also helped us document our processes and taught us how to reduce discrepancies using Corrective/Preventative Action and Root Cause Analysis. Finally, she helped us establish periodic all employee meetings assuring effective top-down internal communication.”
Al Bryant, CEO, BBG Architects & Associates    www.BryantBlairGroup.com
 
"I wanted help to grow my current business and to plan for the launch of a related internet based product.  As a small business owner with one employee and many expenses, I had coaching affordability concerns.  But, after Elisabeth and I agreed we were a good fit to work together, she asked how much I wanted to spend per month and she provided valued coaching within my budget.  After only a few hours of work, I had a sustainable, documented Value Statement, Vision Statement and Accountability Plan for my business.  And, Elisabeth helped me design a commission plan affording me the ability to grow my business by hiring contract salespersons across the country."
Cathy Doerr, President, ShoWorks Inc.    www.allianceforbiz.com

 

"When we merged with another firm Elisabeth helped us define our similarities and differences and document the combined companies' vision and value statements.    She outlined a plan to integrate our systems and organize our employees, helped document an organization chart, job descriptions, a comprehensive employee handbook and an objective individual performance appraisal system.  She was a great asset to the combined senior leadership of the two companies.   And, although the NLS contract work is complete, Elisabeth continues to be a resource for leads and professional services."

Jeff Moses, President,  The Marketing Dept.  www.MosesMarketing.com

 

"Elisabeth very effectively helped us improve our internal communications and processes.  She worked with individual employees to learn their job content, document work flow and improve task handoffs.  In one particular area, management of vendor samples, she dug in and searched through many orders and then designed a revised process eliminatiing losses in this area.  Additionally, she was a great sounding board and willing to take a call anytime; even on weekends!"

John Bottone, President, Knock Out Specialities   www.KnockOutSpecialties.com

 

"We knew we needed to design a performance management system. Elisabeth and Martha started by completing a comprehensive business analysis, learned our organization and suggested a major reorganization. They then provided an Employee Development, Evaluation and Compensation Plan and helped with the implementation. NLS has also helped us with software selection and management team coaching. They are reliable, consistent and efficient. They do what they say they are going to do, and more.” 
Brandon New, President, Metroplex Metrology Lab (Now Dynamic Technology) 

 

“Martha was great help with the organization and structure of my new business. I would recommend this team of professionals to anyone considering purchasing, selling or renewing their business.”
Ed Baumgarten, Owner, Swinger Gate Company

 

“Elisabeth was invaluable in our strategic planning process…quick to suggest broad ideas and willing to help make them happen! She is a strategic and innovative thinker with a great ability to evaluate talent and motivate others."
Katie Pedigo, President, Hyer Preschool Association

 

“We could not have completed our growth plan without Elisabeth and her work to assure or team was aligned toward the same strategic objectives assuring success.  After helping us document our growth plan, she developed and helped us implement an employee appraisal system aligning all employees’ objectives and improving internal communications.  Her detailed review of our processes identified cost reductions in our credit card processing system expected to save 10% in our Cost of Goods." 

Cindy Moses, President, Total Pharmacy Supply www.tps-online.com

 

'Elisabeth helped us with long range planning, documentation of our strategic and tactical objectives, documentation of our administrative processes and assured we established individual performance plans.  She listened to each individual of the GGA team to assure their perspective was met or managed.  Her hands-on approach was of great benefit to me and my team."

Rick Gillham, President, Gillham Golbeck & Associates  www.ggasearch.com

 

"When we launched FordDirect.com we needed someone willing to dig in and find the answers we needed to critical questions and then offer appropriate guidance to start conducting business online without fear of legal issues.  Martha Caywood provided this expertise and our launch moved forward with great speed."
David Kain Co-founder and former COO FordDirect.com

 

“Elisabeth dove in and rolled up her sleeves when we were not sure how to get our turnaround started. She managed the re-write of our procedures and helped us search and select the right talent assuring we were organized and motivated. The results are a productive, dedicated team of people working together to achieve huge new stretch objectives!”
Joan McCrillis Lafferty, President, KA Chi Omega House Corporation

 

“Martha reviewed our marketing and reservation processes. She showed us how to convert our processes from a highly manual procedure to a fully automated system. The improvements have saved us many hours, resulted in a faster collections rate, gave us a much more professional image and resulted in a higher membership retention rate. Her strategies and input have made an awesome difference.”
Donna Skell, President, Fellowship of Professional Women-Dallas

 

“MIS markets and supports mid market software solutions and as reseller we work with many professionals that help business select and implement systems. We were very impressed by Elisabeth and Martha when we were called in to explore a new system for a local service company. They owned the clients issues and you could tell that the client's best interest were paramount.”
Don Zelezny, Vice President, MIS    www.MISGroupUSA.com

 

"Elisabeth helped us develop a Strategic Accountability Plan with tactical objectives for each employee.  Then, she helped us implement a performance appraisal system that tied the tactical objectives directly to each employee’s individual, measurable performance expectations.  As a result each employee understands what is expected of them personally and is accountable and empowered to attaining company goals."   

David Yandry, CEO, Acclaim Networks www.AcclaimNetworks.com

We're adding new endorsements all the time. Please check back soon for more "success stories!"

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